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Taking Customer Service to the Next Level

July 31, 2015

I was up there the end of July and went out with a friend on a canoe trip.   When we were packing up the car I was getting ready to carry my canoe from your rack to the car.  I was kind of standing there figuring out how I was going to maneuver around the rack when the big dude with a beard (he is dead center in your crew picture) came over and asked if he could do it for me.  I took him up on the offer as I am not great on rocks in sandals.

His doing that without being asked is one of the reasons why Voyageurs is so successful.  He not only helped but was cognizant of the fact that I could use the help.  He took it to the next level.

Keep up the good work and see you next year.  Hopefully it won’t be quite as windy as it was this year.

Thanks

Bob Bauer

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